These are normally left in to brace the other tiles and will be noted on your delivery note. Your delivery may have extra or broken tiles which are additional to your ordered quantity. Failure to do this may invalidate any claims of breakages or replacements after this period. Orders will be shrink wrapped for protection, but please try to move the materials undercover as soon as possible and ensure all ancillary products are stored in dry conditions to avoid damage by frost or rain.Īll orders must be examined on delivery and any shortages, damages or other discrepancies must be noted on the delivery note and reported within three working days if there are any issues so we may resolve this as quickly as possible. Unfortunately, the driver is not able to unpack products and move them from the place of delivery. Somebody must be available to accept, sign for and safely store the goods as required. The delivery driver cannot help handle the goods, so it is essential for you to arrange for a responsible individual to be present. The consignment will be placed, at the driver’s discretion, to the nearest, safely accessible point to the property this may be on the drive or at the kerbside. Most orders are packed in either wooden crates or onto pallets which will be delivered on a large lorry so it is important that any restricted access details (such as overhanging trees, steep gradients or gravel driveways) are advised prior to your order being placed. An additional charge will be made for a specific morning, afternoon or timed delivery (if available). Most deliveries are between the hours of 9.00 am and 6pm, Monday – Friday except Bank Holidays. ![]() A specific delivery date will be arranged to suit you. Delivery of special orders, slabs, large-format tiles, some bathware and sizeable orders is best carried out on one of our specialist off-load vehicles, so timescales will be advised before any tiles are ordered. Once an order has been placed goods that are in stock, can normally be dispatched for delivery within 3-5 working days. Ca' Pietra Indoor And Outdoor Porcelain TilesĬa' Pietra Exterior Stone And Porcelain Tiles
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